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  1. ZoomIn Helpdesk
  2. Zoomin Prints and Gifts
  3. Order related query / Delivery related concerns

Order related query / Delivery related concerns

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  • Will I receive all my items at the same time?
  • My order shows it as returned, how can I receive it?
  • In tracking it shows that it has been delivered by I haven’t received the product.
  • How to place an order?
  • Can I order with cash on delivery option?
  • Why my order is only partially shipped.
  • What is our cancellation and refund policy.
  • Can I change the shipping method after the order has been placed.
  • How to add a personalised note card and gift wrapping to the order.
  • How to add multiple quantities?
  • How can I convert my COD order into a prepaid order.
  • Can any modifications be done in reorders?
  • How do I modify the recently placed order?
  • How can I cancel my order?
  • I have not received the order as per my creation, what can be done?
  • How do I reorder my last order?
  • How to check my Order status/History?
  • What are the timeline for different shipping type and the amount charged for it?
  • What does it mean when the order status is "In Transit"?
  • The tracking number for my order shipment is showing as invalid – why?
  • Can I change my shipping address after I have placed my order?
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