Zoomin Prints and Gifts
Help & Frequently Asked Questions on zoomin.com and Zoomin App.
Fixes for Technical Errors
My Photos / Creations
- How accurate is the expected arrival date?
- Where can I view the prices of the products?
- Do you ship/take international orders?
- Why do we charge extra for taxes.
- I wish to obtain an invoice for my order.
- What is your refund policy.
About Zoomin / My Account
Payments/ Offers/ Coupons/ Rewards
- Does the reward points in my account expire?
- The reward points for my last order is still not showing up in my account.
- I am not able to use Rewards and coupon code in the same order.
- How do I use Zoomin Rewards?
- Multiple payments have been deducted from my account.
- Amount has been deducted by shows as payment failed.
- I’m getting a “Please fill all picture holder in the previous step to continue” message when I try to add to cart. What am I doing wrong?
- How can I add additional pages to my Phototbook.
- How can I change the order of the Photobook pages?
- How do I replace a picture from my Photobook?
- How can I add text to my Photobook?
- How can I change a theme of my Photobook?
- What is the minimum picture resolution required?
- How do I make a Canvas Print?
- Are bulk discounts available for Canvas Prints?
- How will my Canvas Print be packaged?
- How long will it take to receive my Canvas Print?
- How much do Canvas Prints cost?
Order related query / Delivery related concerns
- Will I receive all my items at the same time?
- My order shows it as returned, how can I receive it?
- In tracking it shows that it has been delivered by I haven’t received the product.
- How to place an order?
- Can I order with cash on delivery option?
- Why my order is only partially shipped.