Zoomin Web

Easy Book (6x6 Photobook)

• How do I change the positions of my photos?
• How do I replace a photo?
• What can I use the 6x6 Photobook for?
• What is the 6x6 Photobook?

Getting started

• I received a "Coupon Usage has been Exceeded" message
• How can I get help getting started and placing my first order?
• How do I sign in to my ZoomIn account?
• Can I become a ZoomIn member through the mail or over the phone?
• How do I become a ZoomIn member?

Uploading photos

• How long does it take to upload photos?

Your account

• How can I cancel my ZoomIn account?
• How do I change my ZoomIn email preferences?
• How do I update my personal information?
• I forgot my password. What should I do?

Photo Books

• What can I use the Photo Book for?
• What are the different types of Photo Books that are available?
• How many pages does a Photo Book have?
• How long will it take to receive my Photo Book?
• What if I am not happy with my Photo Book?
• Are bulk discounts available for Photo Books?

How to create a Photo Book

• I created a Photo Book in a specific size but I would now like to order the same book in a different size. Is that possible?
• I’m getting a “Please fill all picture holder in the previous step to continue” message when I try to add to cart. What am I doing wrong?
• Can I save my Photo Book?
• What are the resolution requirements of the photos in Photo Books?
• How do I add photos to my Photo Book?
• How do I get started?

Canvas Prints

• Are bulk discounts available for Canvas Prints?
• How will my Canvas Print be packaged?
• How long will it take to receive my Canvas Print?
• How much do Canvas Prints cost?
• What types of materials are used?
• What can a Canvas Print be used for?

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How to make a Canvas Print

• What is the minimum picture resolution required?
• How do I make a Canvas Print?
• How do I add photos to a Canvas Print?
• Can I add backgrounds, clipart, borders or text to a Canvas Print?
• Can I save my Canvas Print?

Placing an order

• Where can I enter the promo or discount code?
• Where do I find the prices for products sold on ZoomIn.com?
• Will I receive all my items at the same time?
• How accurate is the expected arrival date?

Order status

• When will I receive my order?
• How is my Order Shipped?
• The tracking number for my order shipment is showing as invalid – why?
• Can I change my shipping address after I have placed my order?

Reward points

• How do I redeem my ZoomIn points?
• How can I earn ZoomIn Reward points?
• How do I view my ZoomIn Reward Points

Cancellation and Return Policy

• What is your refunds policy?
• What is your cancellations and Returns Policy