In some cases the order gets returned back to us. The reasons behind it could be either the address provided by the customer is incorrect or the receipent is unavailable while the delivery is attempted. If you wish for us to reship your order you can create a ticket on our helpdesk and our team shall take it forward from there.
Articles in this section
- Will I receive all my items at the same time?
- My order shows it as returned, how can I receive it?
- In tracking it shows that it has been delivered by I haven’t received the product.
- How to place an order?
- Can I order with cash on delivery option?
- Why my order is only partially shipped.
- What is our cancellation and refund policy.
- Can I change the shipping method after the order has been placed.
- How to add a personalised note card and gift wrapping to the order.
- How to add multiple quantities?