ZoomIn Helpdesk

pramod72 Feb 04 Service Advisories / Service Advisory

ZoomIn engineers will be performing scheduled updates on the website this weekend. The maintenance will be performed from 06:00 AM to 11:00 AM India Time on Sunday February 5, 2012.  The website will be unavailable during this window. 

Any updates to this schedule will be posted here.

Thank you.

pramod72 Feb 02 Service Advisories / Service Advisory

Due to an unforeseen technical difficulty, the Email Uploader is currently unavailable. The technical team is working hard to rectify the issue but it is taking more time than anticipated. In the meantime, please use alternate uploaders such as the Basic Flash Uploader & Desktop Uploader to upload images to your account.

Please keep checking this space for any updates.

Thank you for your patience and understanding!

 

sohiniroy August 05, 2011 Your account

It is now possible for you to directly update your mobile number, as long as the new number you enter is not registered with another Zoomin account. Please ensure you provide a valid mobile number, so that you can receive coupon codes, as well as important transaction messages regarding your order.

Steps are as follows:

1. Sign into Zoomin, and go into Account

 

2. Click on Edit Contact No.

3. Enter the new number and hit ‘Save’.

 

Sanjay [Customer Service] November 19, 2010 Getting started

In most cases, you will receive this message after you have already successfully applied the code once, but have subsequently encountered a payment isssue.  

In these cases, your order has already been created, but now is in a "Payment Pending" state.  You should not repeat the checkout sequence, but simply go to your previous order and complete the payment again.  To do this:

1) Go into Account

Account.png

2) Click on Order History and locate the order that you applied the code to.  Click on Pay Now.

 

Pay_Now__Arrow_.png

 

 

Then simply go ahead and make your payment again and complete your order. Your order will then be accepted using your original promotion code and begin processing.

Sanjay [Customer Service] January 03, 2010 Getting started

 

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