ZoomIn Helpdesk

Admin January 05, 2013 Service Advisories / Current Advisories

ZoomIn aims to get orders to you in the fastest time-frame possible.  Sometimes, due to overwhelming order volume or supply issues for a particular product, we may encounter delays in completing your order.  We work hard to minimize these disruptions, and when they do occur we want to provide the most accurate information.  

Remember that the time it takes for you to receive your order consists of 2 phases - Processing and Delivery. Processing is the time to create, print and pack your order.  Delivery is the time taken by our courier partner to deliver your order and can vary based on your location.

Current Processing Times (Updated: April 19th, 2014)

Category Processing Time Current Status
Photo Prints
      Up to widths of 12" 1 - 2 days Delayed by 1 - 2 Days
      Enlargements 2 - 3 days Delayed by 1 - 2 Days
Photo Books
      Softcover Flip-books 2 - 3 days Delayed by 1 - 2 Days
      Hardcovers & Layflat 2 - 3 days

Delayed by 1 - 2 Days

Zigzag Mini 2 - 3 days

 Delayed by 1 - 2 Days

Calendars 2 - 3 days Delayed by 1 - 2 Days
Mugs 3 - 4 days Delayed by 1 - 2 Days
Canvas Prints 3 - 4 days

Delayed by 1 - 2 Days

Collage Posters 3 - 4 days

Delayed by 1 - 2 Days

Magnets 3 - 4 days

Delayed by 1 - 2 Days

Photo Frames 3 - 4 days

Delayed by 1 - 2 Days

 

All processing times above are from the date the order is placed and are business days only (exclude holidays and Sundays)

pramod72 February 06, 2013 Prints & Gifts / Placing an order

We want all ZoomIn users to be able to take advantage of our great deals and offers. If you are trying to use a promotion code that has expired recently, we now have a self-serve tool which can be used for instant revalidation of expired codes for another 5 days.

Click here to automatically extend your expired code for another 5 days from the date of request. All you have to do is, sign in to your ZoomIn account and enter the Promocode that you wish to extend.  If it’s a site-wide offer, we will only be able to revalidate the code if we receive your revalidation request within 2 weeks after the original offer expiry.

 Note- This tool currently restricts the number of revalidations per user to a maximum of 3 in the year.

 

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