pramod72 Mar 5 • Service Advisories / Current Advisories
ZoomIn is closed on March 6, 2015, for Holi.
If you have queries on our products or require general information, please visit Helpdesk, where you'll find the answers to a lot of standard questions.
For order updates and other account related information – login to your ZoomIn account, go to ‘Account’ under your logged in ID where you will find the relevant sections/links.
However, in case you need further assistance for a specific query not answered above, please submit a ticket through the following link on Helpdesk (you will be required to log in to your ZoomIn account) or drop a detailed email to email@example.com
We will get back to you as soon as we are back on Saturday - March 7, 2015.
From all of us at ZoomIn - warm wishes to you and your family for a very bright, colourful and joyful Holi!
sunnyzoomin January 5, 2013 • Service Advisories / Current Advisories
ZoomIn aims to get orders to you in the fastest time-frame possible. Sometimes, due to overwhelming order volume or supply issues for a particular product, we may encounter delays in completing your order. We work hard to minimize these disruptions, and when they do occur we want to provide the most accurate information.
Remember that the time it takes for you to receive your order consists of 2 phases - Processing and Delivery. Processing is the time to create, print and pack your order. Delivery is the time taken by our courier partner to deliver your order and can vary based on your location.
Current Processing Times (Updated: Mar 05th, 2015)
|Category||Processing Time||Current Status|
|Up to widths of 12"||1 - 2 days||On Schedule
|Enlargements||2 - 3 days||On Schedule|
|Softcover Flip-books||2 - 3 days||On Schedule|
|Hardcovers & Layflat||2 - 3 days||
|Zigzag Mini||2 - 3 days||
|Calendars||2 - 3 days||On Schedule|
|Mugs||3 - 4 days||On Schedule|
|Canvas Prints||3 - 4 days||
|Collage Posters||3 - 4 days||
|Magnets||3 - 4 days||
|Photo Frames||3 - 4 days||
All processing times above are from the date the order is placed and are business days only (exclude holidays and Sundays)
sunnyzoomin January 3, 2010 • Prints & Gifts / Order status
The time taken for an order to reach you, will consist of Processing Time and Shipping Time.
This is the time taken to produce your order in our printing and manufacturing facility. Processing time varies by product category.
We ship your product on the same day they are printed.
This is the time taken by the courier companies we work with to deliver your order. Shipping Time varies based on where your order will be shipped
To understand which courier company ships to your area and thereby determine the estimated delivery time, please click here.
When you place an order, we provide an Estimated Delivery window that is based on the products you have ordered and our Shipping Estimates. You can access this at any time by looking at your Order Details in My Account. Please note that this window is an “Estimate” and does not take into account delays by the Courier or local transit issues.
We provide courier tracking information as soon as we receive it through an Order Shipped notification e-mail and text message. Please note that once the shipment has left ZoomIn, courier companies may take up to 24 working hours to update the tracking information on their respective websites.
pramod72 February 27, 2013 • Prints & Gifts / How to make a Canvas Print
The recommended resolutions for your canvas prints will vary based on the size of the print you're trying to order.
To check the resolution of your photo, click on the image that you have uploaded in your ZoomIn album. The resolution will be listed below the image on the left as shown below.
We recommend the following minimum resolutions for our products:
|Print Size||Minimum Height
| Minimum Width
|Canvas - 8x8||2400||2400|
|Canvas - 12x12||3600||3600|
|Canvas - 16x16||4800||4800|
|Canvas - 16x20||4800||6000|
|Canvas - 24x24||7200||7200|
If your image resolution meets the minimum criteria specified above, go ahead and place the photo in the Canvas creation. Our creation builder may, at times, display a warning with a Red Exclamation Mark. However, as long as your images meet the above specifications, it should be safe for you to go ahead and place the order despite the warning.