pramod72 Dec 03 • Service Advisories / Current Advisories
We are pleased to report that all delayed Canvas Print orders have started processing and are expected to ship by December 18 at the latest.
Apologies for the inconvenience. We appreciate your patience.
sunnyzoomin January 05, 2013 • Service Advisories / Current Advisories
ZoomIn aims to get orders to you in the fastest time-frame possible. Sometimes, due to overwhelming order volume or supply issues for a particular product, we may encounter delays in completing your order. We work hard to minimize these disruptions, and when they do occur we want to provide the most accurate information.
Remember that the time it takes for you to receive your order consists of 2 phases - Processing and Delivery. Processing is the time to create, print and pack your order. Delivery is the time taken by our courier partner to deliver your order and can vary based on your location.
Current Processing Times (Updated: Dec 15th, 2014)
|Category||Processing Time||Current Status|
|Up to widths of 12"||1 - 2 days||On Schedule
|Enlargements||2 - 3 days||On Schedule|
|Softcover Flip-books||2 - 3 days||On Schedule|
|Hardcovers & Layflat||2 - 3 days||
|Zigzag Mini||2 - 3 days||
|Calendars||2 - 3 days||On Schedule|
|Mugs||3 - 4 days||On Schedule|
|Canvas Prints||3 - 4 days||
|Collage Posters||3 - 4 days||
|Magnets||3 - 4 days||
|Photo Frames||3 - 4 days||
All processing times above are from the date the order is placed and are business days only (exclude holidays and Sundays)
sunnyzoomin January 03, 2010 • Prints & Gifts / Order status
The time taken for an order to reach you, will consist of Processing Time and Shipping Time.
This is the time taken to produce your order in our printing and manufacturing facility. Processing time varies by product category.
We ship your product on the same day they are printed.
This is the time taken by the courier companies we work with to deliver your order. Shipping Time varies based on where your order will be shipped
To understand which courier company ships to your area and thereby determine the estimated delivery time, please click here.
When you place an order, we provide an Estimated Delivery window that is based on the products you have ordered and our Shipping Estimates. You can access this at any time by looking at your Order Details in My Account. Please note that this window is an “Estimate” and does not take into account delays by the Courier or local transit issues.
We provide courier tracking information as soon as we receive it through an Order Shipped notification e-mail and text message. Please note that once the shipment has left ZoomIn, courier companies may take up to 24 working hours to update the tracking information on their respective websites.
pramod72 February 27, 2013 • Prints & Gifts / How to make a Canvas Print
The recommended resolutions for your canvas prints will vary based on the size of the print you're trying to order.
To check the resolution of your photo, click on the image that you have uploaded in your ZoomIn album. The resolution will be listed below the image on the left as shown below.
We recommend the following minimum resolutions for our products:
|Print Size||Minimum Height
| Minimum Width
|Canvas - 12x12||3600||3600|
|Canvas - 16x20||4800||6000|
|Canvas - 24x24||7200||7200|
If your image resolution meets the minimum criteria specified above, go ahead and place the photo in the Canvas creation. Our creation builder may, at times, display a warning with a Red Exclamation Mark. However, as long as your images meet the above specifications, it should be safe for you to go ahead and place the order despite the warning.