Help Topics/Placing an order

Why is my recent order not listed in my account?

Sanjay [Customer Service]
posted this on December 30, 2009 17:09

Some orders may not immediately appear in My Account. We sometimes have to wait for payment confirmation from our credit card or other payment processor before we can begin processing your order. If it’s been over 24 hours since you placed your order, and you still do not see your order in My Account, please send us a message and we will investigate the issue.

 
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