Help Topics/Placing an order

Express Shipping

Sanjay [Customer Service]
posted this on September 16, 2010 19:10

We're pleased to introduce a faster shipping option in select areas.  Express Shipping is our fastest shipping option available and will guarantee that your order will reach its destination in 1 business day after we ship it.  Remember that the time it takes for your order to come to you, depends on many factors.  

 

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Express Shipping ensures that the In Transit time (the block in purple above) is guaranteed to be 1 business day.  That is from the time your order is shipped, you will have to wait for a maximum of 1 business day to receive your order.   Express Shipping is currently available only in India and to select postal codes.  You will be presented with the Express Shipping option during checkout if your address is eligible.

 

The Money Back Guarantee:

Express Shipping comes with a Money Back Guarantee.  If a delivery attempt is not made by the delivery courier within 1 business day – we will refund your entire shipping amount.  Some conditions apply to this guarantee:

1)      You must notify us within 48 hours of the shipment date by creating a ticket in the Helpdesk.  Please provide your Order ID in this ticket.

2)      The Guarantee does not apply if a Delivery Attempt was made by the courier for your order and you were not available to receive it.

 
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